Privacy Policy

Last updated: March 2026

At Bilgisam ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bilgisam.com or use our outsource software development and AI agent services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Request a software development project quote
Use our AI development agent
Subscribe to our services
Fill out a contact form
Purchase our products or services

This information may include:

Name and surname
Email address
Phone number
Company name
Project requirements and specifications
Payment information

AI Agent Interaction Data

When you use our AI software development agent, we may collect:

Conversation history and prompts
Uploaded files (images, documents) for project analysis
Generated code and design outputs
Tool usage preferences (web search, image generation, etc.)

Automatically Collected Information

When you access our website, we automatically collect certain information, including:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referral source

2. How We Use Your Information

We use the collected information for the following purposes:

To provide outsource software development services
To operate and improve our AI development agent
To process project requests and deliver software solutions
To communicate with you about project progress and updates
To process transactions and send related information
To improve our AI models and service quality
To prevent fraud and ensure security

3. AI Data Processing

Our AI development agent processes your inputs to provide software development assistance. We want you to know:

Your conversations are used to generate responses and are stored securely
Uploaded files are processed for project analysis and are not shared with third parties
AI-generated outputs (code, designs, analysis) are your property
We do not use your project data to train AI models without your consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website.

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your settings and preferences

5. Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: Third-party vendors who provide services on our behalf (hosting, payment processing)
AI Model Providers: We send conversation data to AI model providers to generate responses, subject to their privacy policies
Legal Requirements: We may disclose your information if required by law
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure authentication, and access controls.

7. Your Rights

Depending on your location, you may have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to request deletion of AI conversation history

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Legal

Privacy Policy

Terms of Service

Refund Policy